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  • How do you find me a good tenant?
    Once we start management, a rental file is made up. Your property is added to our list of available properties in which your property is also listed on the internet in over a dozen of the top home rental sites and other advertising methods. We provide a quality tenant guarantee, which means our application process is detailed. Once a tenant passed our application, we will bring forth the qualified tenants to you for final decision.
  • What type of reporting do I receive?
    We ensure all owners have access 24/7 through our platform called Buildium. You will receive monthly financial statements which detail every transaction affecting your property. If there was maintenance done on your property, you can access the maintenance details and even view the invoice. There is also a year to date profit and loss statement which gives you the month to date and year to date totals per category and the net profit month to date and year to date. This makes your tax preparation at the end of the years easy- all your year-to-date totals are neatly arranged. In addition, your funds are electronically deposited into your account by the 15th of each month. No need to go to the bank to deposit your rent checks. You also have an on-line owner portal for fast access to all you statements and copies of bills.
  • How is rent collected?
    We at Grow, have fair but firm rent collection policies. Like most leases, our rent is due on the first of each month. If we don't receive the rent three days after it is due, we start the eviction process, we take quick action when there is a delinquency. We make paying rent easy for tenants - e-transfer, ePay through Buildiums Resident center, cheque, and direct banking.
  • How do I get paid each month?
    Rents are due on the first of each month. If we do not receive payment within three days of it being due, we start the eviction process. We deposit your funds electronically into the bank of your choice. This process is done on the 15th of each month and funds will be in your account the next business day. We will collect the rent, and then at the end of each month, provide you detailed monthly statements showing all the income and expenses.
  • Do you only manage residential properties?
    Nope! We handle residential, commercial, mixed-use and even Airbnb/vacation properties.
  • What is the minimum properties do I need for your services?
    We do not have a minimum, we service everyone, no matter the number of properties you have!
  • Will you still use my favourite contractors?
    Of course!
  • How do I know what to charge for my rent?
    Firstly, we ask you what amount you are looking for, from there we look at comparables and guide you in the right direction for rental amounts. If you do not know what amount you would like then we will assess the unit, do some research into the market and provide you with your top rental amount.
  • What is on the rental application?
    On the application we ask for general information as well as, personal references, previous residency, employment history, pet information, other financial obligations you may have, your banking info, car information and age etc. We also ask for supplementary information such as proof of employment, a credit check, valid I.D, and proof of income.
  • What happens at the end of my lease?
    This is a common question that any landlord receives! Your lease does not automatically end at your 1 year term, so don't stress! After the 1 year term ends, you would be flipped to month to month. However, if you do plan on terminating tenancy at the 1 year mark or afterward, you still are required to give 60 day notice. All these details are provided in your lease if you forget!
  • How do I end my lease?
    If your lease is coming to an end and you are looking to move out, then we still require 60 day notice for end of tenancy. If you are looking to end your tenancy before your 1 year fixed lease, this will come with fee's that you would be responsible for. For more information on that situation please reach out.
  • How do I pay my rent?
    There are multiple different ways you can pay your rent: Cheque - which can be made payable to Grow Ontario Property Management Inc, please include your name, address, unit number and mail it to P.O Box 906, Burlington, ON L7R 3Y7 ePay - through your Resident Center, to access this log onto your Buildium account. Online Banking - add "Grow Ontario Property Management Inc" as a Payee, please include your tenant account number or unit number, address etc. Cash Payments - not preferred, however we can still accommodate. Please call to make arrangements prior to your rent due date (905-484-4769). E-transfer - made to please include your name, address, and unit number.
  • What's the resident center?
    We strongly suggest, if you have not already done so, to check out the Resident Center through Buildium, in which you can pay rent, request maintenance, access lease information, rent ledgers, building announcements, ask questions and more!
  • How do I get in contact with you?
    Feel free to email us at if your a current resident, or call us at 905-484-4769. If you are looking to rent or have any inquiries, email us at or call us at 905-484-4769.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • What is property management?
    Property management consists of the care and maintenance of a property. As a full-service property management company, duties include leasing, marketing, maintenance, finding prospective, rent collection, property assessments, and the coordination of upkeep of individual properties. Property Management can involve several different criteria including both residential and commercial rentals, and even vacation/Airbnb rentals.
  • Why is having a property management company benefical?
    Property Management companies deal with the ins and outs of leasing and renting properties, they are especially well suited to keep things running smoothly at all times. This leads to better landlord/tenant relations. Additionally, a Property Management company can correctly identify quality tenants during the selection process while simultaneously marketing your property in the most attractive manner. Market research and knowledge of locational trends guarantees fair rent pricing as well. The ability to enjoy 24/7 support is a major advantage of any property management company, as properties need 24/7 attention. The biggest problem any investor can make is thinking they can do it all. Property investments are a lot to take on individually, this is why hiring a property management company to handle the day-to-day routines is beneficial. That way you can step back, build your portfolio and watch your investments grow.
  • How does maintenance get handled?
    Both maintenance and inspection are important when dealing with properties. Our team is available to assist you 24/7 and our online platform Buildium makes it really simple for you or your tenant to submit a work order. Our maintenance services include everything from cleaners and plumbers, to contractors and painters. We will handle the duty of issuing a 24-hour notice of entry to your tenant in order to fix any maintenance issue required.
  • Can I reach out after office hours?
    We have a 24/7 Maintenance Emergency line to handle any and all emergencies!
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